My Ongoing Battle with Verizon

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So, I have the worst luck with phones.  I break them all the time. But, I am always not the one at fault.  About half of the time, Verizonhas software issues with my phones.  In the last year and a half, Ihave had a total of 10 phones.  I went into the Verizon store today tosee if I could exchange my again failing Razrfor a different type of phone.  After an hour in the store, they saidno, so I went home.  Later that day, my phone decided to not receive ormake phone calls anymore.  I spent about thirty minutes on the phonewith Verizon and they told me to go to the nearest store.  So I did.  Igot to the store and was asking for a new Razr(since I couldn't get a new kind).  The guy started talking to me aboutwhether I was under warranty or not, and saw how many phones I had gonethrough.  I watched him look with a very confused look and count howmany I had.  He said 9 and then said "I'm not going to lie, thats impressive."  He got out a new Razrand started hooking it up.  This phone didn't work either.  He said hewould mail it to me and would be here in 2 days.  That stinks, I needmy phone.  After another 45 minutes of him getting me a different typeof phone and wanting me to pay 30 dollars for a battery, I picked up myold phone, and prayed, and it worked.  So, 2 hours and 45 minutes later I left... with the same phone that I had earlier, but it did work.  So,today I spent 3 hours and 45minutes in the Verizon store only to get no where.  If I wasn't on my parental units' family share plan, I would definitely switch carriers.   But, I don't pay for it, so I can't complain.